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Personal Online Banking Service Hours

Enquiry Service Hours: 24 hours a day, 7 days a week
Transaction Service Hours: Monday to Friday (Except Saturday & Public Holidays) 9:00a.m. to 6:00p.m.
During the above transaction service hours, in case of typhoon signal no. 8 (or up) or black rainstorm signal:
a) if signal is hoisted before 9:00a.m. and beyond 12:00 noon, online banking services will be closed whole day
b) if signal is hoisted before 9:00 a.m. but lowered before 12:00 noon, online banking services will be resumed two hours upon signal is lowered.
c) if signal is hoisted during the service hours, online banking will be suspended within one hour upon signal is hoisted
Other Specific Transactions Processing Hours will be announced upon execution in accordance with different transaction types.