Dear Valued Customer,

In order to safeguard your funds and enhance our providing service, we implemented name matching process for Faster Payment System (FPS) incoming transfer that use account numbers as identifier and hereby draw your attention to the following important notices regarding FPS transfer:

1) When using FPS, please carefully verify the payment details, including but not limited to the account number and payee's name. It is not likely that you can stop a transfer after it has been effected.

2) Effective from 31 May 2025, when you input the payee's bank account number as identifier and the payee institution is a retail bank, funds transfers of HKD1,000 or above (or other currencies of an equivalent amount) will generally subject to Authorized Institutions’own name checking process (payee institutions may have imposed stricter measures to make sure the recipient’s name and account number match).

3) In other cases, such as fund transfers of less than HKD1,000(or other currencies of an equivalent amount) or the payee institution is not a retail bank, name checking process may not be conducted.

For any enquiries, please contact our Customer Service Hotline at 852-2819 5599 / 86-95599.

Agricultural Bank of China Limited Hong Kong Branch

Incorporated in People’s Republic of China with Limited Liability